Customer Service Representative
Mule Hide Products Mule Hide Products Beloit, WI Beloit, WI Full-time Full-time Estimated:
$36.
8K - $46.
6K a year Estimated:
$36.
8K - $46.
6K a year 19 hours ago 19 hours ago 19 hours ago Mule-Hide Products, an ABC Supply company, provides professional roofing contractors with the products they need to install, complete or repair low-slope roofing projects.
Our team works closely with roofing contractors and our distribution partner to provide training and customized service to ensure optimal product performance.
We are looking for a talented customer service representative to join our team.
In this role, you will be a key contact for our customers, vendors, and the Mule-Hide national sales force.
If you have a passion for service and are looking for a new challenge with a company you can grow with, this may be a great opportunity for you.
Specific duties may include:
Providing exceptional customer service and communicating with customers via telephone and email Receiving and addressing customer inquiries and concerns Uploading orders into an ERP system Ensuring customer orders are completed in a timely manner Proactively communicating with customers when changes occur with their orders Monitoring customer satisfaction and promoting the company in a positive manner Tracking shipments when necessary Preparing invoices for accounting Other duties as assigned Specific qualifications include:
Exceptional communication and interpersonal skills Positive attitude and team player Detail-oriented Proficient with Microsoft Outlook and Excel Previous experience is welcomed, but we are willing to train the right candidate Benefits may include:
Health, dental, and vision coverage Employer-paid life insurance 401(k) with a generous company match Flex spending Paid time off Paid holidays.
Estimated Salary: $20 to $28 per hour based on qualifications.
$36.
8K - $46.
6K a year Estimated:
$36.
8K - $46.
6K a year 19 hours ago 19 hours ago 19 hours ago Mule-Hide Products, an ABC Supply company, provides professional roofing contractors with the products they need to install, complete or repair low-slope roofing projects.
Our team works closely with roofing contractors and our distribution partner to provide training and customized service to ensure optimal product performance.
We are looking for a talented customer service representative to join our team.
In this role, you will be a key contact for our customers, vendors, and the Mule-Hide national sales force.
If you have a passion for service and are looking for a new challenge with a company you can grow with, this may be a great opportunity for you.
Specific duties may include:
Providing exceptional customer service and communicating with customers via telephone and email Receiving and addressing customer inquiries and concerns Uploading orders into an ERP system Ensuring customer orders are completed in a timely manner Proactively communicating with customers when changes occur with their orders Monitoring customer satisfaction and promoting the company in a positive manner Tracking shipments when necessary Preparing invoices for accounting Other duties as assigned Specific qualifications include:
Exceptional communication and interpersonal skills Positive attitude and team player Detail-oriented Proficient with Microsoft Outlook and Excel Previous experience is welcomed, but we are willing to train the right candidate Benefits may include:
Health, dental, and vision coverage Employer-paid life insurance 401(k) with a generous company match Flex spending Paid time off Paid holidays.
Estimated Salary: $20 to $28 per hour based on qualifications.
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